Web development
JJ Kavanagh & Sons
- Managed and implemented the launch of the first Wifi buses in Ireland.
- Negotiated hardware deals saving 85% of what competitors are now paying and saving €17,000 a year in data charges after negotiating a new small business deal with Vodafone.
- Implemented a real time passenger tracking system that tracks users, the amount of people on every coach, where they get on and off, how much money is being brought in.
- Analysed and created database reports to successfully highlight possible fraud by drivers.
- Implemented online sales with in bus secure validation (160k of online sales in 8 months)
- Added metrics to many areas:Fuel, bus times, passenger movements & online sales.
- Increased web traffic by over 130%
Consultant for the Irish Minister for Trade and Commerce
- Migrated the office to Google apps and Google desktop for searching through the 120,000 pages and files on its constituents.
- Designed and implemented new process to help when meeting with constituency members. This was achieved by managing the outsourcing of scanning with OCR and indexing over 120,000 pages from 14 filing cabinets.
- Migrating the current 10,000 constituency members across from lotus notes to another CRM system, and building a process to enable a paperless office for all new records. This process has saved an average 5min 40 seconds for every constituent that enters the office.
- Implemented and trained staff to provide Ireland’s first online clinic to allow people to contact their local T.D. with their issues.
BUZ: RFID Loyalty cards
BlueGo South Lake Tahoe:
Real time passenger information (RTPI) install
KSRTC Mysore RTPI India:
Real time passenger information (RTPI) install
Product Manager (April 2005 – February 2008)
Responsibilities: Managed the entire bid process for all aviation maintenance work carried out by SR Technics. Preparing all business proposals and financials for new and existing customers.
Liaising with Estimation, Sales and Commercial departments in the production of bid proposals.
Producing and pricing multi million Euro contracts for successful bids.
Achievements:
- Created, designed and migrated a new document management system to provide a centralised system for all documents and emails in one secure place in a defined structure. This increased speed and productivity when working with customers.
- Mapped and automated a large portion of the product process and designed a database to implement this process. This is now used in all major areas of the company including by the COO and the VPs. From this I created automatic reports to give live information on all customer leads. This has increased productivity and accuracy of our proposals and decreased the time required to generate proposals.
- Designed and implemented an IT-based document sign-off database that decreased the time required to approve proposals internally while providing live information of what sections have yet to approve documents. This is currently used by the COO and VPs of the company.
- Designed and created a system that automated manual checking of invoices using SQL, Access, Oracle and the ERP system (VisAer). This enabled the company to recover over €500,000 and improve our supplier relationship. It is now the standard system used.
- Reduced the time required to produce the Aer Lingus “A” Checks invoices using Impromptu.
- Reduced data input from 800 manual entries to 1, greatly enhancing productivity and lowering the possibility of errors for the Line Maintenance’s additional work database.
- Designed a successful proposal and concept using overlays on Google Earth for a new approach to staff induction, involving online learning and 3D modelled environments to improve quality and reduce training duration. This solution clearly conveys the company values and guiding principles to staff, customers and visitors alike.
